Creative Leadership - Now Go Create https://nowgocreate.co.uk Creativity Training & Problem Solving Mon, 09 Sep 2024 15:42:37 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.1 https://nowgocreate.co.uk/wp-content/uploads/2023/03/cropped-Icon-32x32.jpg Creative Leadership - Now Go Create https://nowgocreate.co.uk 32 32 E.l.f. Beauty’s “So Many Dicks” Campaign: A beautiful jab at boardroom inequality https://nowgocreate.co.uk/blog/e-l-f-beautys-so-many-dicks-campaign-a-beautiful-jab-at-boardroom-inequality/ Mon, 09 Sep 2024 15:42:31 +0000 https://nowgocreate.co.uk/?p=259417 At the Cannes Lions Festival of Creativity this year I saw E.l.f Beauty CMO Kory Marchisotto talk about how the E.l.f. business leadership is committed to a point of view and “living it”. Democratization is a value that sits at the core of the business and that means that all the employees – the elvz […]

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At the Cannes Lions Festival of Creativity this year I saw E.l.f Beauty CMO Kory Marchisotto talk about how the E.l.f. business leadership is committed to a point of view and “living it”.

Democratization is a value that sits at the core of the business and that means that all the employees – the elvz – have some form of equity. Those values are espoused and supported outside of the business as well as within. So what that means for E.l.f is that the strong point of view means taking a stand against the lack of diversity in corporate leadership with its audacious new campaign, “So Many Dicks.”

This campaign serves as a wake-up call to the wider business world, highlighting the disproportionate representation of men named “Dick” on boards of directors compared to marginalized groups.

The campaign’s foundation lies in E.l.f.’s extensive research on the demographics of over 35,000 board members of U.S. companies listed on major stock exchanges. The findings are startling: there are twice as many men named “Dick” serving on these boards than Hispanic women. This statistic, while humorous on the surface, underscores a serious issue – the persistent underrepresentation of women and minority groups in positions of power.

The campaign doesn’t stop at highlighting the problem; it actively encourages change. E.l.f. launched an out-of-home advertising campaign in New York City’s financial district, featuring eye-catching visuals that prompt viewers to visit the campaign’s website. The website offers a searchable database of board members and company performance data, empowering individuals to hold companies accountable for their lack of diversity.

E.l.f. is also collaborating with universities and media partners to delve deeper into the data and analyze the positive impact of diversity, equity, and inclusion on corporate boards. This research-driven approach aims to provide concrete evidence to support the business case for diversity, encouraging companies to take meaningful action.

The “So Many Dicks” campaign is not E.l.f.’s first foray into advocating for boardroom diversity. It builds on previous initiatives like “Change the Board Game” and “Serving Facts,” which similarly aimed to spotlight the issue and promote change. This consistent commitment to social responsibility sets E.l.f. apart as a brand that not only sells products but also strives to make a positive impact on the world.

In a world where diversity is increasingly recognized as a key driver of innovation and success, the “So Many Dicks” campaign serves as a timely reminder that there’s still a long way to go. It’s a bold, creative, and impactful initiative that challenges the status quo and calls for a more inclusive and equitable corporate landscape.

It’s a brilliant example of bold creative leadership from the E.l.f. board – taking a stand on an issue and highlighting it in line with your own values and policies. When you have such a clear North Star I imagine that the creative briefs and the ensuing ideas are so much ‘easier’ to develop (as far as that’s possible). Beautiful.

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Great creative leadership starts with self-awareness https://nowgocreate.co.uk/blog/great-creative-leadership-starts-with-self-awareness/ Mon, 09 Sep 2024 12:17:16 +0000 https://nowgocreate.co.uk/?p=259407 Did you know that everyone has personal preferences in relation to creativity, just like we do with everything else? 🦉 So you might be an early bird or a night owl (or good for an hour between 11-12 like me 😆), like detail, prefer the big picture, have a social creative process, or a more […]

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Did you know that everyone has personal preferences in relation to creativity, just like we do with everything else?

🦉 So you might be an early bird or a night owl (or good for an hour between 11-12 like me 😆), like detail, prefer the big picture, have a social creative process, or a more internal one. None of this is right or wrong, it just is.

When I first started studying creativity, I took several different assessments that focus on attitudes, personality traits and preferences in relation to problem solving.

The one that most resonated with me is called the VIEW and unlike some psychometrics it’s short and sweet, and looks at just your personal preferences in three different dimensions of problem solving and creativity. What I like about it is that the findings are in areas where we can build, adapt, flex or change if it’s helpful.

We’re often so busy in our day-to-day and task focussed, that it can help to get out of the weeds and consider how your habits, preferences and ways of working impact your own creative work, and perhaps more importantly if you’re leading teams, how it impacts others and how they might like to work. Spoiler: it might be different to you!

If we want diversity of thought then we need to embrace all kinds of ways of thinking and approaches. The VIEW helps with this as it is focusses rather on ‘In what ways am I creative..?’ rather than the reductive and unhelpful: ‘am I creative?’

What I know for sure is that if I had done this self reflection and development work, I would have been a much better agency Creative Director. It’s too late for me and those poor souls (lols) but not for you! On a serious note, this is where I always start when working with anyone looking to up the ante on their creative leadership.

Here are some the well-researched benefits of coaching for creative leaders:

  • Tailored Development: Coaching provides personalized guidance based on your specific needs and goals, ensuring maximum effectiveness.
  • Increased Self-Awareness: Through reflective exercises and feedback, you’ll gain a deeper understanding of your strengths, weaknesses, and creative process. For more, see the Journal of Creative Behavior, “The Impact of Creative Coaching on Self-Efficacy and Creativity
  • Enhanced Leadership Skills: Coaching can help you develop essential leadership qualities such as communication, delegation, and team-building. This is a great article from the Harvard Business Review on “The Power of Coaching”
  • Improved Decision-Making: By exploring different perspectives and problem-solving strategies, you’ll make more informed and creative decisions.
  • Boost your confidence: As you progress and achieve your goals, your confidence and self-belief will grow. [
  • Greater innovation: Coaching can foster a more innovative mindset by encouraging you to think outside the box and take calculated risks.

If you’re interested in developing your self-awareness, creative leadership skills and building creative teams, give me a shout. I’m offering the VIEW assessment, a report debrief and 2 further one-to-ones (remote) with me for 5 people between now and the end of the year. If you have a creative team that you want to strengthen and power up then this works for that too. Email me, claire@nowgocreate.co.uk to find out more.

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What I Learned from Spending 3 Months with Creative Legends 🦁 https://nowgocreate.co.uk/blog/what-i-learned-from-spending-3-months-with-creative-legends-%f0%9f%a6%81/ Wed, 04 Sep 2024 12:15:47 +0000 https://nowgocreate.co.uk/?p=259400 Imagine speaking to some of the most Lion-awarded creative directors, chief marketing officers, agency leaders, copywriters and just all-round creative legends from across the globe as part of your regular Friday diary for nearly three months.  What would you ask them? How would you try to extract all their creative genius, wisdom and insights in […]

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Imagine speaking to some of the most Lion-awarded creative directors, chief marketing officers, agency leaders, copywriters and just all-round creative legends from across the globe as part of your regular Friday diary for nearly three months. 

What would you ask them? How would you try to extract all their creative genius, wisdom and insights in the call?

I had the privilege of figuring that out as the course leader of the first LIONS cMBA cohort. Always happy to be the nosiest person in the room, I was lucky enough to host these weekly conversations over 10 weeks and speak to creative folk I have admired for many years. In a strangely intimate setting for an online call, we heard refreshingly honest, heartfelt insights and learnings from their incredible creative careers, which at times felt like confessions rather than a Q&A with industry legends. 

Based on what they’d been exploring in the course content that week, our learners of creatives and marketers from across the world could ask our creative star power how they’d managed some of those issues in their careers. 

The course content covered everything from how to have a Lion-winning creative idea, make it category disrupting, evaluate it, develop it, have the right culture to help it grow and then pitch it. Phew.

Over the weeks, the Lions cMBA cohort also had an opportunity to imagine themselves in the shoes of an official Cannes Lions Jury, and judge the work across several Lions, before hearing from the Jury Presidents who presided.

Know thyself

There’s a school of thought that getting into the habit of reflective practice – that is reviewing and questioning your actions and experiences to develop – is key to becoming a better problem-solver. Research suggests that it’s even what separates extraordinary professionals from the average. Since we encouraged our learners to reflect weekly on what they were studying and experiencing it seems only right as the course leader I do the same.

So, I’ve been reflecting on these 60-minute sessions over the past few weeks and revisiting the live calls. In doing so I’m stunned to discover that the transcripts run to over 200,000 words. Having written a book (80,000 words that took me the best part of a year) and with the average novel running at around 90,000 words, it dawned on me that this first cohort and our speakers have effectively contributed to two novels and probably a cheeky novella. 

That’s a LOT of conversation about all things creative. And doesn’t even begin to include the on-demand elements of the course, which includes reviewing 500 pieces of Lion-winning work and hundreds of hand-picked excerpts from Cannes Lions stage talks. It’s been intense!

I absolutely loved curating the learners’ questions, drawing out themes and facilitating the sessions, although at times the speakers seemed to be having so much fun that I felt like I was eavesdropping on a lively private chat (I’m looking at you Vicki Maguire and Susan Hoffman).

We covered so much ground – each week was different depending on the direction of the learners’ questions, the chemistry between the speakers and their diverse range of insights, experiences, geographies and points of view. An hour never went so fast.

Each part of the curriculum is backed up by someone who has stood on a Cannes Lions stage and shared their view on a key topic (from managing a relationship between a marketer and an agency to learning from failure and creating the ultimate – Titanium Lion-winning work).

So, what are some of the recurring themes from our incredible speakers? That being actively curious, raising your creative antennae, and being open to the world around you are some of the most important things creatives can do to get better at their craft. One of the other big themes was about talking less and listening more.

This quote from Trainingindustry.com seems particularly relevant: 

“Hearing happens in our ears, but listening happens in our brains. When you truly listen, what you hear can change you.”  

Hone your creative antennae 

Listening, I learned so much every single week about persistence, being yourself, finding your people, learning from every experience (the good the bad and the ugly) amongst so much more shared wisdom that our speakers revealed in their quest for creative greatness. 

They spoke of listening to your own innate wisdom and voice, to others, to sometimes hard truths. 

As part of a conversation we had about asking for, and giving, support, Hoffman said sometimes we have to be able to be open to hear the hard things:

Have the courage to go ask for support, and have the courage to really handle the truth, and when you can, and it’s hard, believe me, but when you can, you learn so much.”  

If you want to hear more from Susan, check out her insights on empathy and support, by way of a decades-old letter from her then boss Dan Wieden in this short YouTube film.

On listening to culture, the inimitable Josy Paul, Chairman and Chief Creative Officer at BBDO India, had this to say in response to a question about how he identifies the ‘little and big cultural cues that grow into amazing ideas’ and he talked about the physical spaces in BBDO that facilitate that kind of approach: “I like to keep listening, because I find by listening, I get beautiful things fed to me

The white room: where confessions are encouraged

Everything is white. You sit on the floor, there’s a red candle. People come and sit in that room 20-30 people, anybody. Everyone’s invited. And we talk about a subject, not about a brand or about a category, a subject. People start sharing stories. And through those stories, those confessions, they result in a very deep sort of a truth, and I find that that confessions go deeper than insights. From that personal comes the universal, and that’s what I do when I’m seeking insights. 

You’re always at play. You’re always listening. You’re always processing. You’re always cross-synthesising. You’re feeding off each other.

I am not an influencer. I don’t want to be an influencer. I’m an influencee. I’m an antenna. It’s like, just throw things at me. I try to receive all the time so that I can be influenced.”

Inspiration is everywhere

Our guests for week nine were Havas’s CCO Vicki Maguire in conversation with Wieden + Kennedy’s Executive Chief Creative Officer Susan Hoffman.  Frankly that call left me feeling like I’d stumbled into a fabulous, sweary, private conversation between great friends. No facilitation needed (in the best way possible). Vicki echoed Josy’s idea that creatives must have an antenna and be open to everything. 

She shared with us: 

“You can find inspiration anywhere, and if you can’t, you’re not looking hard enough. So, I just go on walks. I go and sit on a bus and listen to people, and sometimes I dive into other people’s imaginations by reading a book I would have never chosen, or a film that didn’t appeal to me.”

2023 Design Lions Jury President Quinnton Harris, the Co-Founder and CEO at Retrospect, emphasised the importance of listening to your inner voice when asked what advice he’d offer his younger self:

I’d say, keep listening to your heart and take care of yourself. Prioritise your wellness and creative expression over everything else. As you build things that matter, your hands will get a little dirty. So, what I mean by that is you know, you’re not going to be perfect. Everybody’s not going to be happy with that and you may unintentionally hurt people as you shine brightly. But don’t be afraid, because you’ll just be fine.”

If you want to find out more about the LIONS cMBA and join the next cohort https://learning.lions.co/bundles/lions-creative-mba 

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Powerful coaching questions to get you from stuck to unstuck fast https://nowgocreate.co.uk/blog/powerful-coaching-questions-to-get-you-from-stuck-to-unstuck-fast/ Fri, 19 Jan 2024 13:55:54 +0000 https://nowgocreate.co.uk/?p=258107 Stuck in a rut? Facing a creative challenge that seems insurmountable? Don’t despair! Here are 11 of my favourite coaching questions that can help you unlock problems, shift perspective and drive progress in your professional life. Get a fresh perspective 1. What if the opposite were true?  2. What is the simplest thing that could […]

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Stuck in a rut? Facing a creative challenge that seems insurmountable? Don’t despair! Here are 11 of my favourite coaching questions that can help you unlock problems, shift perspective and drive progress in your professional life.

Get a fresh perspective

1. What if the opposite were true? 

  • This question flips the script, forcing you to consider alternative perspectives and expose hidden assumptions. Source: “Thinkertoys” by Michael Michalko)

2. What is the simplest thing that could possibly work? 

  • This question cuts through complexity and focuses on the core essence of the problem (Source: “Simplify” by Joshua Cooper Ramo)

3. What would happen if there were no rules? 

  • By removing constraints, this question encourages radical thinking and leads to innovative solutions. List the rules you ‘think’ are in place – what are they and how could you break them , change them or workaround them? (Source: “Thinkertoys” by Michael Michalko)

4. What would a [role model/expert/unexpected source] do in this situation?

  • This question leverages the wisdom of others and opens up new possibilities. You’re struggling to manage your time effectively? Asking “What productivity hacks does [your favourite CEO] use?” might inspire new strategies for your own workflow. Or go further an step into the shoes of a historical figure, celebrity, politician, activist and so on. You can read more about this process here.

Personal inquiry questions

5. What haven’t I considered yet? 

  • This introspective question prompts you to revisit your assumptions and explore uncharted territory. You’re trying to improve your public speaking skills? Asking “What hidden factors might be affecting my audience’s engagement?” might lead to unexpected adjustments in your delivery.

6. How can I make this a win-win situation for everyone involved? 

  • This question shifts the focus from individual gain to mutual benefit, fostering collaboration and building trust. You’re facing a disagreement with a colleague? Asking “How can we find a solution that works for both of us?” might lead to a more sustainable and satisfying outcome. (Source: “The 7 Habits of Highly Effective People” by Stephen R. Covey)

7. The Dr Pepper question. What’s the worst that could happen if I try this? 

  • This question confronts fear and encourages calculated risk-taking. You’re hesitant to launch your new product? Asking “What is the potential downside of trying this, and how can I mitigate it?” might help you overcome your hesitation. A pre-mortem can be a great way to do this in more depth (Source: Dr Pepper ads, lol)

8. What is the most important thing I can learn from this situation? 

  • No-one likes to fall short but if you lose, don’t lose the lesson as someone wise once said. When you’ve got over the initial shock/pain/impact of what has happened this question can help to reframe ‘failure’ as a learning opportunity, fostering resilience and growth. (Source: “Mindset” by Carol Dweck, one of my favourite authors on this topic).

9. Can I break this problem down into smaller, more manageable pieces? 

  • The classic ‘you can’t eat an elephant but you can eat a lot of elephant burgers’ approach. This question tackles overwhelming challenges by dividing them into bite-sized steps. You’re feeling overwhelmed by a large project? Asking “What are the 3 key tasks I can complete today to make progress?” might reduce anxiety and increase momentum. I also like the tip to do the thing you’re most dreading as your first task of the day so you don’t procrastinate and feel better about yourself!

10. What am I grateful for in this situation? 

  • Another questions that might need a bit of distance from the initial event. This question shifts focus from the problem to the positive aspects, fostering optimism and resilience. You’re facing a personal setback? Asking “What am I learning about myself through this experience?” might help you maintain a positive outlook and find strength to move forward. Resilience is not something you have, it’s something you do too.

11. What is the conversation you’re NOT having?

  • My personal new favourite coaching question. Susan Scott is author of a book called Fierce Conversations who says: “Never be afraid of the conversations you are having. Be afraid of the conversations you are not having.” That sounds like a great prompt to help you get unblocked and tackle deeper challenges. (Source: “Fierce Conversations” by Susan Scott.)

The best questions are those that spark curiosity, challenge assumptions, and open doors to new possibilities. So, experiment, ask boldly, and watch your problems transform into opportunities for growth and innovation. My own book In Your Creative Element also features over 100 creative coaching questions to help you move forward.

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Groupthink: The Silent Killer of Innovation https://nowgocreate.co.uk/blog/groupthink-the-silent-killer-of-innovation/ Mon, 23 Oct 2023 16:33:24 +0000 https://nowgocreate.co.uk/?p=252195 I read an article recently about the shocking theft over a long period of time of artefacts from the British Museum. The world-famous museum which houses objects including the Rosetta Stone and the Parthenon Marbles was the “victim of an inside job” said George Osborne, when approximately 2,000 artefacts were stolen from its collections. Osborne […]

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I read an article recently about the shocking theft over a long period of time of artefacts from the British Museum. The world-famous museum which houses objects including the Rosetta Stone and the Parthenon Marbles was the “victim of an inside job” said George Osborne, when approximately 2,000 artefacts were stolen from its collections.

Osborne has also said that the phenomenon known as ‘groupthink’ is one of the reasons that the thefts went undetected for so long. He is suggesting that the whole group could not fathom or believe that the objects were vulnerable to theft, nor that anyone working at the museum would decide to steal them.

Whilst this is an extreme and shocking example of possible groupthink, it’s something that as a brainstorm facilitator I see often. People will defer to hierarchy or the so-called HIPPO in the room (highest paid person’s opinion).

“HiPPOs are leaders who are so self-assured that they need neither other’s ideas nor data to affirm the correctness of their instinctual beliefs. Relying on their experience and smarts, they are quick to shoot down contradictory positions and dismissive of underling’s input.”

Forbes Magazine

What is Groupthink?

It’s a phenomenon that occurs when a group of people make irrational or poor decisions because they are reluctant to challenge each other’s opinions or ideas. It is often caused by a strong desire for conformity and harmony within the group.

“Groupthink” was first introduced in Psychology Today by the psychologist Irving Janis. It can have a devastating impact on innovation. When people are afraid to speak up or disagree with others, they are less likely to share their most creative and innovative ideas. This can lead to a less diverse and less effective brainstorming session, and ultimately to poorer decision-making.

Here are some tips for avoiding groupthink:

  • Create a safe and supportive environment: Encourage everyone to feel comfortable sharing their ideas, no matter how crazy they may seem.
  • Set ground rules: Establish some ground rules for the brainstorming session, such as no criticism or judgment, and everyone gets a chance to speak. We like IDEO’s 7 rules for divergent thinking:
    • Defer judgement
    • Encourage wild ideas
    • Build on others’ ideas
    • Stay on topic
    • One conversation at a time
    • Be visual
    • Go for quantity.
  • Use anonymous idea submission: If people are still hesitant to share their ideas, consider using an anonymous idea submission process. This can help to reduce the pressure of conformity and encourage people to share their most creative ideas.
  • Have a facilitator: A facilitator can help to keep the brainstorming session on track and ensure that everyone has a chance to participate.
  • Take breaks: Take short breaks throughout the brainstorming session to give people a chance to recharge and come up with new ideas.
  • Break the group up: We like the process 1,2,4 all – work alone, in pairs, pair up with another pair then share back to the group.
  • Use asynchronous tools: We love using MIRO and MURAL whiteboarding tools to allow people to share their ideas, anonymously or otherwise, in their own time without being unduly influenced by others.
  • Share the criteria for decision-making: Make it clear that this is an objective process.
  • Try a pre-mortem: When you’ve chosen a route, think about all the possible things that could go wrong using the pre-mortem technique (before the patient/idea dies a death, not after). See our blog on the pre-mortem here.

By following these tips, you can help to create a brainstorming environment that is more conducive to creativity and innovative thinking. When people are afraid to speak up or disagree with others, they are less likely to share their most creative ideas. This can lead to a less diverse and less effective brainstorming session, and ultimately to poorer decision-making.

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Creativity for good – how a new alphabet preserved a culture https://nowgocreate.co.uk/blog/creativity-for-good-how-a-new-alphabet-preserved-a-culture/ Wed, 12 Jul 2023 10:57:21 +0000 https://nowgocreate.co.uk/?p=243903 Continuing in our review of some of the 34 Grand Prix Winners from this year’s Cannes Lions Festival of Creativity 2023 – this time it’s the Creative Business Transformation GP Winner and the Glass Lions. The Creative Business Transformation is a relatively new Lion – the organisers say: “the techniques and working practices for business […]

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Continuing in our review of some of the 34 Grand Prix Winners from this year’s Cannes Lions Festival of Creativity 2023 – this time it’s the Creative Business Transformation GP Winner and the Glass Lions.

The Creative Business Transformation is a relatively new Lion – the organisers say: “the techniques and working practices for business transformation are as creative as the work they foster – changing business models, re-thinking measurement, and sourcing creative ideas from unlikely places.”

27 campaigns were shortlisted this year, with just 10 being awarded gongs. The Renault Plug-Inn idea that we wrote about last time in our Creative Strategy write up, also won a gold gong here.

Creative Business Transformation Lions

Adlam – An Alphabet to Preserve a Culture, from Microsoft (McCann)

The Fulani people of West Africa are the world’s largest nomadic group, but their language has always been a spoken one. When writing, they have to borrow from other alphabets, and the meaning of their words is becoming lost.

Two young Fulani brothers decided they’d create their own alphabet for the language they spoke, but they were hampered by the fact that, until now, it was completely handwritten. 

The idea: Microsoft, building on a campaign spearheaded by the world-famous McCann agency, set about developing a new digital keyboard so that the language could enter the 21st century. The alphabet was sharpened for ease of use, too, with typeface experts brought in to help refine it.

The delivery: The alphabet – named Adlam – was made available on Microsoft 365 and now underpins the daily machinations of countless Fulani businesses and educational establishments.

The result: A dying language and culture has been saved. Hard to put a price (or social media score) on that. As Shayne Millington, co-chief creative officer, McCann Worldgroup, said:

“We solve problems using creativity all the time, but creating real impact that will last far beyond our years is the true goal.”

Glass: The Lion for Change celebrates culture-shifting creativity

The Glass Lion is relatively new at Cannes – introduced in 2015 – this award recognises work that addresses issues of gender inequality or prejudice, through the conscious representation of gender in advertising.

Cannes say: “Entries will need to demonstrate ideas intended to change the world; work which sets out to positively impact ingrained gender inequality, imbalance or injustice, and should illustrate how the work tackles, highlights or redresses issues of gender representation.”

Arguably one of the most important awards celebrating creativity for good, and problem-solving really chewy and important societal issues. This year’s Grand Prix Winner represents the top prize in a category with 184 entries and just 7 Lions awarded.

Knock Knock – Silent help for domestic abuse victims won the Glass Lions Grand Prix

The Korean National Police Agency’s (KNPA) campaign introduced an inclusive police emergency call solution for people in a situation where they cannot speak. The campaign, aims to reach out to concealed victims of domestic violence, as numerous cases have gone unreported to law enforcement since the onset of the COVID-19 pandemic. The “White Paper on Public Safety to Protect the Socially Underprivileged,” released by the KNPA revealed a significant 9% decline in reported domestic violence cases in South Korea last year compared to 2019.

The idea: Working with advertising agency Cheil Worldwide, they developed a groundbreaking solution, called Knock Knock, drawing inspiration from Morse code, to assist individuals in dangerous situations in contacting the police without uttering a word.

The delivery: Individuals who are unable to speak but require police assistance can dial 112. Once connected to the police, they can tap any number twice, mimicking the rhythm of Morse code. Subsequently, the police call handler will send the caller a link to click, enabling immediate tracking of their location and providing real-time visuals of the scene through the caller’s phone camera. The solution also facilitates a discreet chat mode, featuring a user interface. The initiative was promoted via digital, social, radio, and out-of-home channels as well as ‘secret’ channels to speak to women in particular who may be subject to domestic violence – in nail bars, beauty apps and other targeted routes.

The results: Coverage on every major news channel, and 5,749 links were sent to the emergency services using the service following the launch to people in emergency situations.

Here at Now Go Create we’re obsessive about creative ideas, and unpicking creative strategy, insights and effectiveness. Contact claire@nowgocreate.co.uk if you want a chat about how we can help you and your team develop their creative capabilities.

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Ask me anything – we talk to PR Week https://nowgocreate.co.uk/blog/claire-bridges-qa-with-pr-week/ Tue, 15 Feb 2022 17:01:29 +0000 https://www.nowgocreate.co.uk/?p=23674 A little self-trumpeting from the Now Go Create team? Founder Claire tells her creativity story to PR Week… As I write, I’m reflecting that I’ve been working in and around the PR industry for almost three decades! I turn 50 this year and a lot has changed since I started my PR career doing work […]

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A little self-trumpeting from the Now Go Create team? Founder Claire tells her creativity story to PR Week…

As I write, I’m reflecting that I’ve been working in and around the PR industry for almost three decades! I turn 50 this year and a lot has changed since I started my PR career doing work experience in-house for Whitbread’s corporate comms team.

In the nineties, I earned my PR stripes in agencies including Ketchum, H+K and JCPR. These were the ‘good old, bad old days’ of PR when the boss told you to buy a suit for a pitch on expenses, lunches really were long and media relations was at the heart of our jobs.

Q: What’s been your creative career highlight?

The early noughties were spent in the creative Wild West that was Cake; working backstage at V Festival, lanyarded up in the photographers ‘pit’, running the Rizla-café at Glastonbury and brokering a deal with Kylie for Evian which saw bottles of water selling for £100’s. This was renegade, full-force creativity way before we really knew how to measure it or take it as seriously as we do now.

The rest of the decade saw me become Consumer MD at Cohn & Wolfe, then one of the first (female) Creative Directors in the industry. Whilst confident in my own abilities, I struggled with ‘imposter syndrome’ with the new title.

Q: …and lowlight? (ie: a campaign idea that never materialised or took off as planned)

Whilst it was an exciting new challenge and sideways step, this time in my career would also definitely include some lowlights. Working in a big agency can be relentless, and the constant pitching cycle and client demands took their toll on my wellbeing. Things were very different then – presenteeism was rife, subsidised yoga was not yet a thing and pitch all-nighters were real.

After 18 months as CD (and a messy divorce), I upended my big agency career, started training others in creative thinking and haven’t looked back.

Q: What’s your favourite campaign of the past three months (not one that you or your organisation were involved in) and why?

I’ve chosen something yet to happen – I love a cheeky, rule-bending, sock-it-to-the big-boys workaround idea and this one brings in the shiny-new Metaverse! Miller Lite is hosting a virtual bar in the Metaverse for the Superbowl 2022, thus creatively circumventing arch-rival Anheuser-Busch InBev’s exclusive rights as national beer advertiser on this key date.

Q: How do you solve creative writer’s block?

I stick my hands in the dirt. My home office is filled with seedlings, bulbs and things I’m trying to revive. Give me a pair of secateurs and I’m happy! Manicures don’t last long.

Q: How should PR grow its creative prowess?

We need to upskill PRs with better planning and strategy know-how or hire for it. I think that these roles will become the norm over the next few years for agencies.

In my experience people attracted to a career in PR love ideas, problem-solving, thinking on their feet and the alchemy of creating something from (almost) nothing. Developing strategic and critical thinking provides the evidence and robust foundation for ideas that clients need.

“Think of it as ‘imagination + maths’”

This article first appeared in PR Week.

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Key questions to drive innovation https://nowgocreate.co.uk/blog/key-questions-to-drive-innovation/ Thu, 09 Sep 2021 11:18:24 +0000 https://www.nowgocreate.co.uk/?p=22450 What are the questions you need to ask if you want to drive innovation in your business? These 12 will get you started…The UK department of innovation defines innovation to include any of the following activities:1. The introduction of a new or significantly improved product (good or service) or process.2. Engagement in innovation projects not yet […]

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What are the questions you need to ask if you want to drive innovation in your business? These 12 will get you started…The UK department of innovation defines innovation to include any of the following activities:1. The introduction of a new or significantly improved product (good or service) or process.2. Engagement in innovation projects not yet complete, scaled back, or abandoned.3. New and significantly improved forms of organisation, business structures or practices, and marketing concepts or strategies.4. Investment activities in areas such as internal research and development, training, acquisition of external knowledge or machinery and equipment linked to innovation activities.

But how does your business or organisation define innovation?

Whatever your need for innovation, it can be tough to know where to start. And how to navigate the myriad of different factors involved.

As part of my studies for an MA in creativity, innovation and leadership and working in creativity training with an assortment of companies over the past decade, I’ve compiled a list of key questions to drive innovation that I’ve found helpful for getting the ball rolling and figuring out your innovation strategy.

A starting point for innovationThe question above – how does your business define innovation – is a great jumping-off point for discussions about the kind of innovation you want and need. Is it incremental ideas – or something more radical?

I was reminded of these key questions to drive innovation this week when talking with a potential client who is moving into a new role, where innovation is a key focus. They wanted some guidance on where to begin.With the topic front of mind, I thought I’d share a selection of my key questions for innovation right here. They will help you if are:
  • Responsible for innovation within your company
  • Agency-side – and thinking about how to help clients innovate
  • Trying to keep ahead of your own industry’s competitors
  • An HR Director or Head of L&D who is charged with the delightfully vague: ‘help us find a way to improve our creativity and innovation capabilities’
  • These questions can help you to understand the future needs of the business in terms of creativity and innovation, and assess where you are now in relation to that goal.


    Key questions to drive innovation for the leadership team – assessing need & motivation

    1/ What do you want/need more innovation for?

    2/ How important is innovation to the future of your team/business/group? 

    3/ Why is it important? What needs to change?

    4/ Do you have a current process? A plan? A team? A budget? An ideas pipeline? A way to evaluate your ideas and experiments?

    5/ What do you think needs to happen to ensure that you stay ahead on this issue?

    6/ Who will lead the charge for creativity and innovation (ideas & action) in your business? How will it be assessed?

    7/ What impact would there be if you don’t do anything about this issue?

    Questions for assessing your current innovation capability

    For a group/team – or organisation-wide.

    1/ Do you think that you have a shared understanding of creativity and innovation?

    2/ What percentage of your ideas pipeline goes on to become an innovation?

    3/ What do you currently do to support creativity and innovation at x?

    4/ What inhibits creativity around here?

    5/ What stifles creativity around here? Do you use any creativity tools or processes? 

    To summarise, these questions are not, of course, exhaustive (there are many more we use), but what they can do is help ‘flush out’ what the organisation needs – and its current preparedness and capability for innovation. It can help to establish whether there really is an appetite for it. 

    “Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive.” Tom Kelley, IDEO

    Let me know what your discovery questions are on this topic! And check out our Creative Leadership Course if innovation is in your job description and you need a little help.

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    Lessons in leadership from dancing guy https://nowgocreate.co.uk/blog/lessons-in-leadership-from-dancing-guy/ Thu, 25 Mar 2021 11:39:52 +0000 https://www.nowgocreate.co.uk/?p=19656 Leadership in innovation can be hard won – but this hilarious ‘dancing guy’ clip makes it look easy! I was researching leadership in innovation for a client we’re working with this week and came across this video (below). I think it captures perfectly – in under three minutes – what’s required to get out in […]

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    Leadership in innovation can be hard won – but this hilarious ‘dancing guy’ clip makes it look easy!

    I was researching leadership in innovation for a client we’re working with this week and came across this video (below). I think it captures perfectly – in under three minutes – what’s required to get out in front and be a leader!

    If you want to create a more innovative culture, you need to build an innovation movement within the organisation. And that movement has to start with the leadership team.

    It may be tough to start with, but when you find the right supporters within the organisation, your movement will gradually start to pick up more steam. Eventually, you’ll reach the tipping point where the rest of the people have virtually no choice but to join in or risk being left on the outside.

    Here’s the thinking when it comes to creative leadership:

    1. “I see you alone out there.”
    2. “You look easy to follow.”
    3. The first follower takes the plunge.
    4. He makes it easier for the next one – this is the turning point.
    5. Everyone gets on board.

    This video, narrated by American writer, entrepreneur and TED talker Derek Sivers, captures the idea brilliantly – and it’s funny as hell, too.

    If you’re interested in what it takes to lead innovation you might be interested in these blogs too:

    1. Lessons in leadership from observations at Cannes Lions – lesson one is authenticity
    2. Lesson two is on trust 
    3. Three is about building resilience
    4. Lesson four is about how to punch above your weight 
    5. And a bonus from one of my favourite creative leaders – the inimitable Keith Reinhard 

    We’re currently working with a range of clients on different creativity and innovation projects. Give us a shout if you need any help in your organisation and leading the charge for innovation. Email claire@nowgocreate.co.uk

     

     

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    Turn Strangers Into A High Performing Team https://nowgocreate.co.uk/blog/amy-edmonsons-ted-talk-on-building-remote-teams/ Tue, 14 Apr 2020 11:24:47 +0000 https://www.nowgocreate.co.uk/?p=17043 Amy Edmonson’s TED talk on building remote teams This amazing video about building remote from 2010 couldn’t be more relevant in today’s Covid-stricken times… I came across Amy Edmondson’s talk ‘How To Turn A Group of Strangers Into A Team’ today and whilst it was filmed in 2010, it is still so relevant today to […]

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    Amy Edmonson’s TED talk on building remote teams

    This amazing video about building remote from 2010 couldn’t be more relevant in today’s Covid-stricken times…

    I came across Amy Edmondson’s talk ‘How To Turn A Group of Strangers Into A Team’ today and whilst it was filmed in 2010, it is still so relevant today to our new-found reality of building remote teams during Covid.

    Edmonson talks about the idea ‘teaming’ – that’s teamwork on the fly. It’s coordinating and collaborating with people across boundaries of all kinds – expertise, distance, time zone, you name it – to get work done.

    She says: “Think of your favourite sports team, because this is different. Sports teams work together: that magic, those game-saving plays. Now, sports teams win because they practice.

    But you can only practice if you have the same members over time. And so you can think of teaming… Sports teams embody the definition of a team, the formal definition. It’s a stable, bounded, reasonably small group of people who are interdependent in achieving a shared outcome. 

    You can think of teaming as a kind of pickup game in the park, in contrast to the formal, well-practiced team. Now, which one is going to win in a playoff? The answer is obvious.

    So why do I study teaming? It’s because it’s the way more and more of us have to work today. With 24/7 global fast-paced operations, crazy shifting schedules and ever-narrower expertise, more and more of us have to work with different people all the time to get our work done. We don’t have the luxury of stable teams. 

    Now, when you can have that luxury, by all means do it. But increasingly for a lot of the work we do today, we don’t have that option.”

    How team building comes in the unlikeliest of places

    Edmonson uses the example of the Chilean mining disaster and how people came together from many different areas to rescue the miners, which seemed impossible. Ideas came from André Sougarret, the mining engineer who was appointed by the government to lead the rescue, from NASA, Chilean Special Forces and volunteers all over the world.

    So her rallying cry is: “How quickly can you find the unique talents, skills and hopes of your neighbour, and how quickly, in turn, can you convey what you bring? Because for us to team up to build the future we know we can create that none of us can do alone, that’s the mindset we need.”

    Abraham Lincoln said once, “I don’t like that man very much. I must get to know him better.” Surely this extraordinary attitude is what we need in our lives right now.

    We’re devising a whole suite of e-learning modules and online creativity training courses to help keep everyone ahead of the game. And to build better, more creative teams for the future.

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